Delete my data

If you messaged a shop on Facebook Messenger

The fastest route removes your data automatically:

1. Open Facebook and go to Settings & privacy → Settings.
2. Go to Apps and websites, find Magga AI, and choose Remove.
3. Facebook tells us immediately. We delete your conversations and messages and show you a confirmation code you can check on this site.

You can also simply email hello@magga.app from any address, telling us which shop’s Page you messaged and roughly when. We will confirm within 7 days.

What gets deleted

• Your conversation with the shop and every message in it, in both directions.
• The name and page-scoped ID we stored for you.

Orders you placed are not deleted — a shop must keep a record of what it sold and what it still owes you. Your name, phone number and address are removed from those orders instead.

If you are a shop using Magga

Email hello@magga.app from your account email and say you want the account closed; we confirm within 2 business days. Closing an account deletes the shop’s catalogue, conversations, knowledge and files within 90 days. Ask us for an export first if you want your data back.

Checking a confirmation code

If you have a code from a deletion request, open /data-deletion/<your code> on this site to see what was removed and when.